COMMUNICATION & CONTACT PRACTICES
Communications Policy
How Golden Oak Mortgage Group LLC may communicate with you across the channels used during your mortgage relationship.
We may communicate with you in a variety of different ways including by email, voicemail, mail, text and SMS messaging, and in person. Some communications occur through multiple channels. Such communications are confidential and only intended for you or persons authorized to act on your behalf. By using the Service, you acknowledge the following communications-related practices.
COMMUNICATIONS OVERVIEW
Clear Channels. Thoughtful Communication.
Golden Oak may use different communication methods depending on the nature of the interaction and the information being shared.
COMMUNICATION CHANNELS
Different ways to stay connected.
Communications may occur by email, voicemail, mail, text and SMS messaging, or in person.
MULTIPLE CHANNELS
Some communications may cross channels.
Depending on the interaction, the same matter may involve more than one communication method.
CONFIDENTIALITY
Communications are intended for you.
Communications are confidential and intended only for you or persons authorized to act on your behalf.
ACKNOWLEDGMENT
Use of the Service reflects acknowledgment.
By using the Service, you acknowledge these communications-related practices.
COMMUNICATION METHODS